How KYC verification works in Cope

How KYC verification works in Cope

How KYC verification works in Cope

Before you can take your first payout from Cope, we need to verify your business and your identity. KYC (Know Your Customer) is a regulatory requirement that applies to every payments platform, and we've built the flow so most creators can finish it in one sitting.

Before you can take your first payout from Cope, we need to verify your business and your identity. KYC (Know Your Customer) is a regulatory requirement that applies to every payments platform, and we've built the flow so most creators can finish it in one sitting.

Article written by

Sarah Parker

The walkthrough below covers what we ask for at each step, what happens during the photo ID check, and what to expect if you're verifying a business outside the United States.

Here are the 8 steps to getting your Cope account verified:

  1. Set up your business

  2. Pick your business type and structure

  3. Add your business details

  4. Add your personal information as the business representative

  5. Connect your bank account for payouts

  6. Set the public details your customers will see

  7. Review and submit

  8. Verify your photo ID with your phone

1. Set up your business

When you log into Cope for the first time, you land on the Getting Started page. The platform walks you through each step from here.

The first action is to set up your business. Click into the business setup card, enter your business name, and select the country where your business is registered. For this example we'll use the United States. Hit Create Business and step one is done.


A Start button appears next to "Create your first product," but we recommend completing KYC before you create products. Your account isn't payout-ready until verification is complete, so it's worth getting it out of the way first.

2. Pick your business type and structure

The first thing we ask in the KYC flow is what kind of business you're running.

Pick your business type (Company, Individual, and so on) and then your business structure. For a US Single Member LLC, you would select Company, then Single Member LLC. Press Continue.


This pair of choices drives the rest of the form. A sole proprietor will see slightly different fields than a multi-member LLC or a corporation.

3. Add your business details

Now we collect the official details of your business:

  • Legal business name (whatever's on file with your government)

  • Business ID number (for US entities, this is your EIN)

  • Business address

  • Industry (we provide example categories like digital products and written content, so you can pick the closest fit)

  • Customer support email address

  • Website


Once everything is filled in, hit Continue.

4. Add your personal information as the business representative

KYC requires us to verify a real person behind the business, not just the entity. As the representative, you'll add:

  • Your legal name exactly as it appears on your passport or government ID

  • Email address

  • Date of birth

  • Home address

  • Phone number

  • The last 4 digits of your Social Security number (US verification only)

If you're verifying a business outside the US, the equivalent national ID field appears here instead.

5. Connect your bank account for payouts

You can't get paid without telling us where to send the money. On this step you'll either:

  • Search for your bank and connect it directly, or

  • Enter your bank details manually

Continue once your account is connected.

6. Set the public details your customers will see

These details show up at checkout and on your buyers' bank statements, so they should be recognizable:

  • Public business name

  • Statement descriptor (the text your customer sees on their card statement)

  • Customer support phone number

  • Customer support email

The statement descriptor is worth a moment of thought. It's what your customer sees when they check their card statement weeks after buying. If they don't recognize it, they're more likely to dispute the charge. Use a name your customers will instantly link back to your product.

7. Review and submit

Cope shows you a review screen with everything you've entered. If anything is incomplete, you'll see an Edit button next to the section. Click in, fill in the missing field, and come back to the review.

When the form is clean, you'll see Start Verification appear next to Photo ID. That's the last step.

8. Verify your photo ID with your phone

The photo ID check is the only step that needs your smartphone, because we need a live picture of you and a live picture of your government ID.

Click Start Verification on the Photo ID row. Cope generates a QR code on screen. Open your phone's camera, scan the code, and the verification flow opens directly on your phone. From there you:

  1. Agree to the verification terms

  2. Take a picture of yourself

  3. Take a picture of your passport (or another accepted government ID)

  4. Submit

The check itself takes a few seconds. When it's done, your business status updates to Verified and your account is cleared for payouts.

A note on country-specific requirements

The walkthrough above uses a US Single Member LLC as the example. If your business is registered in another country, the fields you see will be different and you may need to provide additional documents. The flow stays the same: we walk you through each requirement step by step, and you only see fields that apply to your country.

Get verified and start selling

KYC verification is the gate between setting up your Cope account and taking your first payout, and we've built the flow to be as fast as the regulations allow.

Once you're verified, you can create your first product, configure your checkout, and start accepting payments straight away. Create your free Cope account and walk through the verification flow yourself.

Article written by

Maria Martinez

© 2026 Cope. All rights reserved

© 2026 Cope. All rights reserved

Operated by CopeCart GmbH (EU) and Cope US LLC (USA) Payments processed via Stripe. Tax compliance powered by Avalara.

Operated by CopeCart GmbH (EU) and Cope US LLC (USA) Payments processed via Stripe. Tax compliance powered by Avalara.

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